MyChat

Stay connected with your customers and colleagues quickly and informally thanks to integrated chat.

Use customer chat to manage all your customers’ chat requests directly in MyOverview.

Within your organisation, discuss important issues in a group or simple questions in pairs.

Break the ice to succeed!

The essential tool for staying connected, collaborating effectively and delivering an exceptional customer experience. MyChat lets you answer all your customers’ questions directly from MyOverview.

Instant notifications let you know as soon as a new chat starts. Control your responsiveness and ensure a fast, professional service.

MyChat is not just for customers!

Collaborate effectively with your colleagues thanks to a practical and intuitive internal chat service.

A group conversation where participants share ideas and documents in real time.

Centralised management of customer chats

Improved internal collaboration

Fast, informal communication

‘MyChat is a real asset to our organisation! It centralises all discussions, simplifies exchanges with customers and encourages smooth collaboration between colleagues. We no longer need to juggle between several tools: everything is accessible, fast and intuitive.’