MyOverview Travel
the all-in-one intelligent travel agency software that works for you.
MyOverview is working for you.
As an all-in-one, fully integrated intelligent agent tool, MyOverview makes the working lives of travel agents and support teams easier and more productive, every day.
Welcome to your digital workplace!
Boost cooperation and productivity in your business travel agency.
Boost cooperation and productivity in your business travel agency.
#newwork
My Digital Travel Workplace
With the MyOverview Travel Workplace, work in a single environment that brings together team emails, tasks, projects, CRM, calendar, chat, daily performance analysis and all the tools you need to collaborate easily and manage your team to best effect.
- MyOverview works for you – and takes care of your needs:
– Automated dispatch of customer requests to the relevant team members
-Compliance with the customer’s SLA
-Compliance with customer travel policies
– Interactive tracking of traveller satisfaction and incidents
– Key account management and customer relations
Managing shared e-mails
Dispatch-Demande 2.0.
Adopt a proactive, intelligent inbox for teams and individuals and stay focused on the action.
MyOverview recognises customer requests and assigns them to the relevant team members according to a set of rules:
– Availability of team members
– Areas of expertise
– Customer satisfaction
– Urgency of the request
– etc..
Task and project management, integrated into your e-mails
No more forgotten tasks.
Implementing a new customer, configuring the online booking tool, first and second level support and much more!
Always meet your deadlines thanks to an intuitive task and project management tool integrated into your emails.
All-in-one collaboration system
Collaborate with your team with ease.
Receive automatic reports on customer satisfaction and internal productivity.
MyOverview is open to external integrations, so keep your favourite tools in your MyOverview environment.
